High renewal rates are vital for the health of every software business. With the rise of the subscription economy, effective renewal management becomes even more important. However, many software companies rely on manual software renewal processes, delivering a fragmented customer experience at best.
Join IDC and Revenera in this complimentary webinar to see how smart renewal management can:
- Strengthen your subscription business
- Help deliver a great customer experience that drives renewals
- Increase retention by focusing customer engagement on high value areas
- Build customer loyalty
- Simplify pricing and packaging – make it easy to understand
- Meet the rising expectations of customers and investors
- Drive shareholder value and predict future revenue
IDC Analyst Amy Konary will discuss typical renewal process gaps and provide guidance for optimized workflows. She'll also explore the ways you can add automation and customer self-services to your renewal processes using a purpose-build software monetization platform.
Amy Konary
IDC
Amy Mizoras Konary is a Program Vice President responsible for leading the Saas, Cloud and Business Models research teams at IDC. In this role, Amy provides coverage of software development and business model trends through market analysis, research and consulting.
