A configuration management database (CMDB) supports critical initiatives in your organization such as:

  • IT Asset Management and Software Asset Management (ITAM / SAM)
  • Service Desk in IT Service Management (ITSM)
  • Licensing compliance, procurement, audits
  • Enterprise architecture – planning & governance

And it supports big IT decisions and projects such as data center consolidation/transformation, application modernization and Windows migration.

Unfortunately, most CMDBs are filled with data that’s outdated, inconsistent, or incomplete. Without clean data, you can’t get the results you want and need from your CMDB.

It’s not your fault. The problem isn’t the CMDB software or the processes you use to populate and manage the CMDB. It’s simply an unfortunate side effect of the complex, ever-changing IT world.

Read this white paper to learn the five data quality problems in every CMDB and what you can do about them.

Download the white paper today.

5 Data Quality Problems in Every CMDB