A number of repetitive, manual tasks continue to prevent many organizations from using their IT resources for crucial tasks like innovation and product development that can propel their business forward.
That was the case at Wesleyan University. The school’s IT department recently embarked on a journey to digitize its hardware and software procurement process by building a catalog of approved assets with the goal of making the IT ordering process easier for its staff. It quickly realized, however, that a number of repetitive, manual tasks were involved in discovering and verifying the device details, finding the correct model number, and recording all the relevant information in a uniform format in a configuration management database (CMDB). These tasks required a significant investment of time and resources. In short, it was time to find a better way.
Join Karen Warren, Deputy CIO at Wesleyan, in this webinar as she describes how the university was able to eliminate the dirty work, while gaining new insights to accelerate its business.